PLEASE READ THE FOLLOWING TERMS OF SERVICE AGREEMENT CAREFULLY. BY ACCESSING OR USING OUR WEBSITE OR THE SERVICES PROVIDED THROUGH OUR WEBSITE AND RELATED PLATFORMS YOU HEREBY AGREE TO BE BOUND BY THESE TERMS AND CONDITIONS AND ALL TERMS INCORPORATED HEREIN BY REFERENCE. IT IS THE RESPONSIBILITY OF YOU THE USER CUSTOMER OR PROSPECTIVE CUSTOMER TO READ THE TERMS AND CONDITIONS BEFORE PROCEEDING TO USE THIS SITE. IF YOU DO NOT EXPRESSLY AGREE TO ALL OF THE TERMS AND CONDITIONS THEN PLEASE DO NOT ACCESS OR USE OUR SITE OR OUR SERVICES.
The present terms and conditions (this "Agreement" or "Terms") is a legal agreement between you and American Medical Center (AMC)___________ (hereinafter referred as AMC a company duly organized and validly existing located in Addis Ababa Ethiopia. This Agreement annuls and voids all previous agreements.
The site (www.mywastina.com) is operated by American Medical Center (AMC) registered in Ethiopia with company registration number [LK/AA/2/5002992/2014] registered office is located at American Medical Center Yeka Sub City Woreda 13 Kebele 20/21.
Throughout the Site the terms "we" "us" and "our" refer to AMC or its product Wastina. AMC offers through the Wastina website/platform including all information related to the Wastina membership tools and services available from this Site to you the user conditioned upon your acceptance of all terms conditions policies and notices stated here.
By agreeing to these Terms you represent that you are at least the age of majority in your state or province of residence or that you are the age of majority in your state or province of residence and you have given us your consent to allow any of your minor dependents to use this Site.
You may not use our products or Site for any illegal or unauthorized purpose nor may you in the use of our products or Site violate any laws in your jurisdiction (including but not limited to motor vehicle laws).
You must not transmit any worms or viruses or any code of a destructive nature.
A breach or violation of any of the Terms will result in an immediate termination of your account and right to use our Service.
We have the right but not the obligation to take any of the following actions in our sole discretion at any time and for any reason without giving you any prior notice:
You agree that we will not be liable to you or any third party for taking any of these actions.
You understand and agree that our Site may include communications such as service announcements and administrative or legal notices from us. Please note that you cannot opt out of receiving these notices.
You understand that your content (not including credit card information) may be transferred unencrypted and involve (a) transmissions over various networks; and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Credit card information is always encrypted during transfer over networks.
You agree not to reproduce duplicate copy sell resell or exploit any portion of the Site use of the Site or access to the Site or any contact on the Site without express written permission by us.
You may not modify publish transmit reverse engineer participate in the transfer or sale create derivative works or in any way exploit any of the content in whole or in part found on the Site. Wastina Content is not for resale. Use of the Site does not entitle users to make any unauthorized use of any protected content and in particular you will not delete or alter any proprietary rights or attribution notices in any content. You will use protected content solely for your personal use and will make no other use of the content without the express written permission of Wastina and the copyright owner. You agree that you do not acquire any ownership rights in any protected content. We do not grant you any licenses express or implied to the intellectual property of Wastina or our licensors except as expressly authorized by these Terms.
Once you create an account with us you are registered on the Wastina Site. The terms "beneficiary" "beneficiary ship" and "account" all refer to this registration as a beneficiary on Wastina's Site. If you are merely surfing or browsing through the Site and have not yet created an account your use of the Site is still subject to this Agreement; if you do not agree to this Agreement do not use the Site.
When you create an account you will provide your full name phone number and email. We will also ask you to create a password. Because any activities that occur under your username or password are your responsibility it is important for you to keep your username and/or password secure. You may not assign or otherwise transfer your account to any other person or entity. You acknowledge that Wastina is not responsible for third party access to your account that results from theft or misappropriation of your account. Notify us immediately if you believe that someone has used your username email or password without your authorization.
Furthermore the registering party hereby acknowledges understands and agrees to:
If anyone knowingly provides any information of a false untrue inaccurate or incomplete nature Wastina will have sufficient grounds and rights to suspend or terminate the beneficiary in violation of this aspect of the Agreement and as such refuse any and all current or future use of Wastina or any portion thereof.
As a user or beneficiary of the Site you herein acknowledge understand and agree that all information text software data photographs music video messages tags or any other content whether it is publicly or privately posted and/or transmitted is the expressed sole responsibility of the individual from whom the content originated. In short this means that you are solely responsible for any and all content posted uploaded emailed transmitted or otherwise made available by way of the Wastina Services and as such we do not guarantee the accuracy integrity or quality of such content. It is expressly understood that by use of our Services you may be exposed to content including but not limited to any errors or omissions in any content posted and/or any loss or damage of any kind incurred as a result of the use of any content posted emailed transmitted or otherwise made available by Wastina.
Furthermore you herein agree not to make use of Wastina's Services for the purpose of:
Wastina herein reserves the right to pre-screen refuse and/or delete any content currently available through our Services. In addition we reserve the right to remove and/or delete any such content that would violate the Terms or which would otherwise be considered offensive to other visitors users and/or beneficiaries.
Wastina herein reserves the right to access preserve and/or disclose beneficiary account information and/or content to the website admin of the organization that the health care provider (your primary care physician) works in if it is requested to do so by law or in good faith belief that any such action is deemed reasonably necessary for:
Wastina herein reserves the right to include the use of security components that may permit digital information or material to be protected and that such use of information and/or material is subject to usage guidelines and regulations established by Wastina or any other content providers supplying content services to Wastina. You are hereby prohibited from making any attempt to override or circumvent any of the embedded usage rules in our Services. Furthermore unauthorized reproduction publication distribution or exhibition of any information or materials supplied by our Services despite whether done so in whole or in part is expressly prohibited.
At Wastina we take pride in providing our users with high-quality telemedicine services. We understand that there may be situations where you may need to request a refund. This policy outlines the terms and conditions for requesting a refund. Any complaints regarding Wastina or our services should be directed to American Medical Center (AMC) for resolution. AMC will handle all complaints in accordance with Ethiopian law jurisdiction.
Refund Eligibility
It should be noted that payment for Wastina’s services may be made by the patient themselves other family members (sponsors) or third parties for various reasons. A person who may be making a payment on behalf of a patient is not entitled to make clinical decisions on behalf of the patient nor is s/he entitled to privileged information related to the patient for whom a payment was made(unless the payer is the patient themselves). Any refund related issues or disputes that may arise will be handled only by the patient and no third party will be privileged to such confidential information or financial matters related to the patient. If a decision is made to refund money for any reason such a refund will be made to the patient in the local currency (birr). To be eligible for a refund the following conditions must be met.
Refund Process
To request a refund please send an email to our customer support team at www.amcethiopia.com. Please include the following information in your email:
Our customer support team will review your request and respond within five business days. If your request for a refund is approved we will compensate you (the patient) in cash or in the form of services within ten business days.
Our customer support team will work with you to find a suitable solution for any dispute that may arise. In case of arbitration any dispute will be handled in accordance with Ethiopian Law.
Thank you for using Wastina. If you have any questions or concerns about our refund policy please do not hesitate to contact our customer support team at ethiopiaAMC@gmail.com.
Due to the global nature of the internet through the use of our network you hereby agree to comply with all local rules relating to online conduct and that which is considered acceptable content. Uploading posting and/or transferring of software technology and other technical data may be subject to the export and import laws of Ethiopia the United States and possibly other countries. Furthermore you state and pledge that you:
Wastina shall not lay claim to ownership of any content submitted by any visitor beneficiary or user nor make such content available for inclusion on our website Services. Therefore you hereby grant and allow for Wastina the below listed worldwide royalty-free and non-exclusive licenses as applicable:
Those areas which may be deemed "publicly accessible" areas of Wastina's Site are those such areas of our network properties which are meant to be available to the general public and which would include message boards and groups that are openly available to both users and beneficiaries. However those areas which are not open to the public and thus available to beneficiaries only would include our mail system and instant messaging.
CONTRIBUTIONS TO COMPANY WEBSITE
Wastina may provide an area for our user and beneficiaries to contribute feedback to our website. When you submit ideas documents suggestions and/or proposals ("Contributions") to our Site you acknowledge and agree that:
All users and/or beneficiaries agree to insure and hold Wastina our subsidiaries affiliates agents employees officers partners and/or licensors blameless or not liable for any claim or demand which may include but is not limited to reasonable attorney fees made by any third party which may arise from any content a beneficiary or user of our Site may submit post modify transmit or otherwise make available through our Services the use of Wastina Services or your connection with these Services your violations of the Terms of Service and/or your violation of any such rights of another person.
The beneficiary or user herein agrees not to replicate duplicate copy trade sell resell nor exploit for any commercial reason any part use of or access to Wastina's Site.
Wastina reserves the right at any time it may deem fit to modify alter and or discontinue whether temporarily or permanently our service or any part thereof with or without prior notice. In addition we shall not be held liable to you or to any third party for any such alteration modification suspension and/or discontinuance of our Services or any part thereof.
As a beneficiary of www.Wastina.com you may cancel or terminate your account associated email address and/or access to our Services by submitting a cancellation or termination request to.
As a beneficiary you agree that Wastina may without any prior written notice immediately suspend terminate discontinue and/or limit your account any email associated with your account and access to any of our Services. The cause for such termination discontinuance suspension and/or limitation of access shall include but is not limited to:
Furthermore you herein agree that any and all terminations suspensions discontinuances and or limitations of access for cause shall be made at our sole discretion and that we shall not be liable to you or any other third party with regards to the termination of your account associated email address and/or access to any of our Services.
The termination of your account with www.Wastina.com shall include any and/or all of the following:
Either Wastina or any third parties may provide links to other websites and/or resources. Thus you acknowledge and agree that we are not responsible for the availability of any such external Sites or resources and as such we do not endorse nor are we responsible or liable for any content products advertising or any other materials on or available from such third-party Sites or resources. Furthermore you acknowledge and agree that Wastina shall not be responsible or liable directly or indirectly for any such damage or loss which may be a result of caused or allegedly to be caused by or in connection with the use of or the reliance on any such content goods or services made available on or through any such Site or resource.
You do hereby acknowledge and agree that Wastina's Services and any essential software that may be used in connection with our Services ("Software") shall contain proprietary and confidential material that is protected by applicable intellectual property rights and other laws. Furthermore you herein acknowledge and agree that any Content which may be contained in any advertisements or information presented by and through our Services or by advertisers is protected by copyrights trademarks patents or other proprietary rights and laws. Therefore except for that which is expressly permitted by applicable law or as authorized by Wastina or such applicable licensor you agree not to alter modify lease rent loan sell distribute transmit broadcast publicly perform and/or created any plagiaristic works which are based on Wastina Services (e.g. Content or Software) in whole or part.
Wastina hereby grants you a personal non-transferable and non-exclusive right and/or license to make use of the object code or our Software on a single computer as long as you do not and shall not allow any third party to duplicate alter modify create or plagiarize work from reverse engineer reverse assemble or otherwise make an attempt to locate or discern any source code sell assign sublicense grant a security interest in and/or otherwise transfer any such right in the Software. Furthermore you do herein agree not to alter or change the Software in any manner nature or form and as such not to use any modified versions of the Software including and without limitation for the purpose of obtaining unauthorized access to our Services. Lastly you also agree not to access or attempt to access our Services through any means other than through the interface which is provided by Wastina for use in accessing our Services.
Your privacy is important to us. At Wastina we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect use disclose and manage your personal data in connection with your use of our website and services.
Collection of Personal Information
We may collect personal information from you when you register for an account purchase a membership or interact with our website. This may include your name email address contact information payment details and other relevant information.
Use of Personal Information
We use your personal information to provide you with access to our services process your transactions communicate with you and improve our website and services. We may also use your information for marketing purposes but you can opt out of marketing communications at any time.
Disclosure of Personal Information
We may disclose your personal information to third parties including American Medical Center (AMC) and our finance team for the purpose of providing healthcare services managing transactions and complying with legal obligations.
Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access disclosure alteration or destruction. We regularly review and update our security practices to ensure the integrity and confidentiality of your data.
Cookies
Wastina uses cookies to enhance your browsing experience and analyze website traffic. You can manage your cookie preferences through your browser settings. By continuing to use our website you consent to the use of cookies in accordance with our Cookies Policy.
Data Retention
We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or permitted by law.
Access and Control
You have the right to access correct or delete your personal information held by Wastina. You can also request that we restrict the processing of your data or object to certain processing activities. Please contact us at ethiopiaAMC@gmail.com to exercise your rights.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own including Ethiopia where our services are provided. We will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
Children's Privacy
Wastina is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18 without parental consent. If you believe that we have collected personal information from a child without consent please contact us immediately.
Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this Privacy Policy by posting the updated version on our website.
By using Wastina you consent to the collection use and disclosure of your personal information in accordance with this Privacy Policy. If you have any questions or concerns about our Privacy Policy please contact us at ethiopiaAMC@gmail.com.
We take the security of your personal information seriously. We implement industry-standard security measures to protect your data from unauthorized access disclosure alteration or destruction.
At Wastina we prioritize the protection of your personal data and are committed to complying with applicable data protection laws including the General Data Protection Regulation (GDPR). This Customer Data Protection policy outlines how we collect use disclose and safeguard your data in accordance with these regulations.
Collection of Personal Information
We collect personal information from you when you register for an account purchase a membership or interact with our website. This may include:
Use of Personal Information
We use your personal information for the following purposes:
Disclosure of Personal Information
We may disclose your personal information to third parties in the following circumstances:
Data Security
We implement technical administrative and physical security measures to protect your personal information from unauthorized access disclosure alteration or destruction. These measures include:
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. When your personal information is no longer needed we will securely dispose of it in accordance with our data retention policies.
Your Rights and Choices
You have the following rights regarding your personal information:
To exercise your rights or make any requests regarding your personal information please contact us at ethiopiaAMC@gmail.com.
International Data Transfers
Your personal information may be transferred to and processed in countries other than your own including Ethiopia where our services are provided. We will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
Children's Privacy
Wastina is not intended for use by children under the age of 18. We do not knowingly collect personal information from children under the age of 18 without parental consent.
Updates to this Policy
We may update this Customer Data Protection policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy by posting the updated version on our website.
By using Wastina you consent to the collection use and disclosure of your personal information as described in this policy. If you have any questions or concerns about our data protection practices please contact us at ethiopiaAMC@gmail.com.
At Wastina we prioritize the protection of your personal data and are committed to complying with applicable data protection laws including the General Data Protection Regulation (GDPR). This General Data Protection policy outlines how we collect use disclose and manage your personal data in accordance with these regulations. We comply with applicable data protection laws including the General Data Protection Regulation (GDPR). We will only process your personal data for the purposes outlined in our Privacy Policy and will obtain your consent where required by law.
Lawful Basis for Processing
We will only process your personal data when we have a lawful basis to do so. This may include:
Data Collection and Purpose
We collect personal data from you for specific legitimate purposes and will not process it in a manner incompatible with these purposes. The purposes for which we collect and process your personal data may include:
Data Minimization
We only collect and process personal data that is adequate relevant and limited to what is necessary for the purposes for which it is processed.
Data Accuracy
We take reasonable steps to ensure that the personal data we hold about you is accurate complete and up-to-date. If you believe that any of your personal data is inaccurate or incomplete please contact us to request corrections.
Data Retention
We retain your personal data for as long as necessary to fulfill the purposes for which it was collected or as required by law. When your personal data is no longer needed we will securely dispose of it in accordance with our data retention policies.
Data Security
We implement appropriate technical and organizational measures to ensure the security of your personal data and protect it from unauthorized access disclosure alteration or destruction.
Data Subject Rights
You have certain rights regarding your personal data including:
To exercise your rights or make any requests regarding your personal data please contact us at ethiopiaAMC@gmail.com.
International Data Transfers
Your personal data may be transferred to and processed in countries other than your own including Ethiopia where our services are provided. We will ensure that appropriate safeguards are in place to protect your data in accordance with applicable laws.
Updates to this Policy
We may update this General Data Protection policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes to this policy by posting the updated version on our website.
By using Wastina you consent to the collection use and disclosure of your personal data as described in this policy. If you have any questions or concerns about our data protection practices please contact us at ethiopiaAMC@gmail.com.
Wastina uses cookies to enhance your browsing experience. By continuing to use our website you consent to the use of cookies in accordance with our Cookies Policy.
Introduction
This Cookies Policy explains how Wastina ("we" "us" or "our") uses cookies and similar technologies on the website www.wastina.com (the "Website"). This policy outlines the types of cookies we use the purposes for which we use them and your choices regarding the use of cookies.
What are Cookies?
Cookies are small text files that are stored on your device (computer smartphone or tablet) when you visit a website. They are widely used to enhance the functionality of websites or to provide certain features and information to users. Cookies can be "session cookies" or "persistent cookies." Session cookies are temporary and are erased when you close your browser while persistent cookies remain on your device until you delete them or they expire.
How We Use Cookies
We use cookies on our Website for various purposes including:
Third-Party Cookies
We may allow third-party service providers to place cookies on our Website to provide additional functionalities or services. These third parties may collect information about your online activities over time and across different websites. We do not have control over the content or privacy practices of these third parties and their use of cookies is subject to their own privacy policies.
Your Cookie Choices
When you visit our Website for the first time you will be presented with a cookie banner or pop-up that provides you with the option to consent to the use of cookies. By continuing to use our Website you consent to the use of cookies as described in this Cookies Policy.
You can manage or delete cookies at any time through your browser settings. Most web browsers allow you to control cookies through their settings preferences. However please note that disabling certain cookies may affect the functionality and user experience of our Website.
Data Retention
We retain the information collected through cookies for the period necessary to fulfill the purposes outlined in this Cookies Policy unless a longer retention period is required or permitted by law.
Updates to this Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in our practices or applicable laws. We encourage you to review this policy periodically for any updates. The "Effective Date" at the top of this policy indicates when it was last revised.
Contact Us
If you have any questions or concerns about our use of cookies or this Cookies Policy please contact us at ethiopiaAMC@gmail.com.
Please note that this Cookies Policy should be read in conjunction with our Privacy Policy which provides further information on how we collect use and disclose your personal data.
We are committed to ensuring that Wastina is accessible to all users including those with disabilities. If you encounter any accessibility barriers please contact us at ethiopiaAMC@gmail.com for assistance.
Account Information
Sponsors and beneficiaries will have individual accounts on Wastina. Sponsors can view details of the packages they've purchased including expiry dates and remaining balances. Beneficiaries can view details of the packages purchased for them as well as individual transactions and receipts.
American Medical Center (AMC) Access
AMC will have access to patient information for the purpose of providing healthcare services. AMC will handle all patient-related information in accordance with applicable laws and regulations.
Finance Team Access
The finance team at AMC will have access to Wastina's platform for managing transactions and deducting costs from beneficiary accounts. They will also have access to a page that displays all transactions for record-keeping purposes.
Admin Access
Wastina management will have access to an admin page for overseeing all activities on the platform. This includes access to patient receipts and company transactions for monitoring and compliance purposes.
Wastina offers various types such as Gold Silver and Platinum. Each Membership type grants access to various benefits including healthcare services at American Medical Center (AMC) in Addis Ababa. Memberships can be purchased at the Wastina Website using various payment options listed on the website.
These Terms and Conditions shall be governed by and construed in accordance with the laws of Ethiopia. Any disputes arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of Ethiopia.
By using Wastina you agree to abide by these Terms and Conditions. If you have any questions or concerns please contact us at ethiopiaAMC@gmail.com.
Last updated: May 29 2024